Safeguards in a slowing economy
Business leaders are custodians of shareholder wealth. It is their job to build and safeguard that wealth.
That means not just managing today but looking forward: identifying opportunities and threats.
It’s about making and enacting plans that leverage opportunities and minimise threats.
In a slowing economy, prudent leaders are paying especial attention to potholes, danger points and security.
The best security – your customers
First and foremost, look to your customers. They are coming to you for help, support, guidance; and paying you for that. You are partners in each other’s businesses. Your success is mutually entwined.
- How much do you know about them, and what they want?
- Are there any gaps in your service delivery?
- What additional value can you offer, that will further strengthen the relationship?
- Where else can you help them? What additional services can you offer?
In business, you can never go wrong focussing on your customers. They are the ones you serve; buying your services — the ones who pay you.
The old truism comes to mind: Take care of your customers, and they will take care of your business.
Just one pearl of wisdom gained from 19 years’ experience as a finance partner to growing businesses:
Be open-minded. A business relationship is never linear. There is always more to learn about your customers; always more value you can offer.
The International Acceptance Group has been working with business owners for the past 19 years, to help them successfully leverage money and achieve their business goals. Faster.
To find out how we can help you call 1300 729 955 or visit www.theiagroup.com.au.